Supporting Change Agents

Here is a story of a successful change initiative at a conservative Dutch-based bank, thanks, in part, to the Chaordic Design Framework. It is an excerpt of my forthcoming book: Make Light Work in Groups.   In 2003, two women internal to the bank wanted to make...

Scrabble Wisdom

The other day my friend Saskia Wolsak talked about “Scrabble Wisdom”: the insights she has distilled from playing (and winning) dozens of recent games. She’s now taking these insights off the board, and finding them to be a great guide for the game of life too. Here...

Redirecting Attention

On a recent ferry trip from Vancouver to Victoria, my husband and I bumped into our good friend Mike, a wise soul who has turned me on to wonderful books and videos. In fact, I have to sidetrack to mention an earlier one, just in case you or someone you know is...